The Vail Agency


About The Vail Agency

As your Insurance Advisors, our job is to help you protect your family and your assets from the unexpected casualties of life. We take pleasure in working with our clients to make sure all of their needs and wants are met. With Over 30 years of combined insurance experience, our team is able to understand that every client’s needs are different, and we focus on what is best suited for each individual client.

The Vail Agency is one of the first independently owned and operated Alfa agencies in Alabama and the only agency to reach the Hall of Fame Ranking in the state of Alabama.

In addition to Birmingham, we are proud to also serve the Chelsea, Alabaster, Helena, Hoover, Calera, Columbiana, Inverness, Mountain Brook, and Pelham communities in Alabama.

Jacob Vail - Alfa Insurance

Auto Insurance

Sit back and enjoy the ride.

auto insurance

Get the best property coverage options with the help of our highly experienced group of insurance advisors.

watercraft insurance

Home Insurance

Home protection and peace of mind.

homeowners insurance

Insurance products that suit your needs.

The Vail Agency


Secure a better future for your family.

Life Insurance

Protecting you is important to us.

The Vail Agency


Protected from the unexpected.

Business Insurance
We love the Vail Agency! Every agent is friendly, helpful and extremely efficient. There is always an agent available and eager to help. ALSO BEST RATES AROUND!
Honestly will always go super far with me. Lorie looked over my coverages and recommended things but also things I shouldn’t do. Alfa has been good to us.
What an amazing team ! From the front desk when I call to speaking with an actual agent. Ashely Petrus was very informative about everything answered all my questions in a timely manner and even followed up with me. Although I decided to go with another insurance company this year, I had saved her contact information. I had no idea she had sent me a Thank you note in the mail although I went with another company. How Amazing 👏 🤩! Great job on gaining a potential customer in the future .
The Vail agency is awesome! So easy to deal with on a couple of claims that I've had! Couldn't be a happier customer! Highly recommend The Vail agency!
My wife and I were relocating from Georgia to Alabama.Ashley made a stressful move very easy for us.She was always pleasant and took our phone calls when we had questions. She was very knowledgeable about all of the insurance we needed to obtain. Ashley made the process easy and efficient for us.We look forward to doing business with Ashley and the Vail Agency for many years.
Ashley is awesome if you need any insurance call her!! She always takes great care of our family and she works very hard to save money for you.
I’ve had a few insurance companies (for my vehicle) but none of them compare to the care I’ve received from Alfa. I was blown away at the care I received during my home claim. This is my first home so when we had water damage after a year of purchasing, I expected complications but they took care of us with no questions asked. Alfa contacted us within 1 hour of the water damage and placed us in a hotel. Within 3 weeks, we were back in our home. After I submitted receipts of food and damaged furniture, I had a check within a day. Because of the care I received, we will be customer for life. It’s not about the money, but because they were there for us and quick to get us back to normal, that’s what blew us away. It’s almost like it never happened because we were back to normal in no time. Thank you, Alfa!
I trust the Vail Agency with any insurance needs or questions I may have! Great company and great people!
Jacob and Jennifer always take THE BEST care of their customers and truly care!
My family highly recommends the Alfa Insurance - The Vail Agency. We all have built a long standing relationship with Jacob Vail and his staff. They all are extremely helpful and always go over and beyond to meet our needs and exceed our expectations. Knowing that we are always in good hands with them, gives us a great peace of mind always!